Contact

Below is a complete list of how and where to reach us.

Our Address

7100 Commerce Way
Suite 285
Brentwood, TN 37027

Main Office number

Toll Free: 1-800-316-2273
TTY/TDD: 1-866-460-7617

Pharmacy Department/Customer Service

Toll Free: 1-800-264-1587
TTY/TDD: 1-800-595-8856
Fax: 1-800-245-3862
24 Hours a Day
Seven Days a Week

Pharmacy Coverage Determination After Hours Number

615-557-2453

CVS/Caremark Pharmacy Technical Help Desk (for participating pharmacies)

1-866-930-7597
24 Hours a Day
Seven Days a Week

Mail Order Pharmacy

Toll Free: 1-866-930-7597
TTY/TDD: 1-866-460-7617
24 Hours a Day
Seven Days a Week

Integrity Hotline

(To report suspected fraud, abuse or related issues)
Toll Free: 1-866-379-2438
24 Hours a Day
Seven Days a Week